DMFS Charlotte | Day 2

Gain insight into today’s sessions so you can get the most out of your conference experience.

Unify your payments strategy, rewards ecosystem, digital marketing operations, and brand activation efforts. Utilize this convergence to drive engagement, deepen loyalty, and increase product adoption at scale. Master the success factors to: 

• Integrate payments, rewards, and behavioral data into your marketing engine to trigger meaningful, real-time brand moments 
• Connect your rewards strategy directly to your brand promise, turning everyday payments into a measurable value exchange. 
• Deploy omnichannel marketing activation that extends from the payment interaction to personalized digital touchpoints. 
• Strengthen organizational insights with unified dashboards for payments performance, customer engagement, and marketing attribution.

Build a brand that is not only trusted but actively used and chosen every day.  

Shape your marketing strategy and drive measurable impact by exploring the evolving role of digital channels. Take away specific solutions to:  

• Embrace new channel opportunities while optimizing legacy platforms for stronger ROI. 
• Tailor channel strategies to align with evolving consumer behaviors and preferences in finance. 
• Build a cohesive, omnichannel approach that supports brand consistency, personalization, and compliance. 

 Perfect the right mix of traditional and cutting-edge channels to maximize customer engagement and drive long-term success across all touchpoints

Discover a practical roadmap for managing AI compliance to accelerate deployment within budget constraints. Transform AI anxiety into a distinct market advantage and drive tangible results. Walk away with an action plan on: 

• Optimizing existing marketing spend with low-investment, high-return AI applications to drive customer acquisition with minimal infrastructure investment.
• Implementing RegTech solutions to achieve streamlined content approval with pre-vetted, compliance-friendly campaigns.
• Apply in-house AI training programs to maximize the efficiency and confidence of your marketing teams.

Transform regulatory fear into a validated, high-performing growth engine that delivers immediate, measurable results.

(PLEASE SELECT ONE)

Break into smaller groups of approximately 10 industry peers to work through a series of questions and challenges to share knowledge on a particular topic that is most critical to your role and business.

A) WHEN DATA IS SCARCE: Strategies for Communicating Impact without Traditional KPIs

Led by: Steve Donohue, Senior Vice President of Marketing, Institution Services, LPL Financia

B) AFFILIATE AND PARTNER MARKETING. Leveraging Relationships to Differentiate Your Brand and Grow Your Customer Base

C) THE FUTURE OF WEALTH: Activating Diverse Communities in Preparation for the Great Wealth Transfer

D) SOCIAL MEDIA ROI: Moving Beyond the Awareness Stage to Pipeline Growth

E) GENAI, COMPLIANCE, AND CREATIVITY: Balancing GenAI Innovation with Legal Realities

F) INSURANCE MARKETING FOR THE DIGITAL AGE: Building Trust with Today’s Consumers through Multi-Channel Strategies and Digital Enablement

Generate measurable business impact, align with financial decision-makers, and scale your efforts for maximum ROI. Unlock the core marketing skills and strategic levers needed to create high-value, insight-driven marketing functions. Achieve a step-by-step action plan to:

• Connect marketing strategy with business objectives to secure investment and leadership buy-in.
• Integrate data, creativity, and marketing technology to deliver personalized engagement at scale.
• Align with key stakeholders, including the CMO, CFO, and CIO, to drive strategic marketing initiatives.

Transform marketing into a strategic, revenue-driving force that shapes the future of your business.

What if your leads came pre-approved with the signals your underwriting team actually needs? In this Q&A-style session, Centerfield reveals how its proprietary technology is transforming acquisition—embedding compliance, validation, and intent data directly into the flow to drive stronger conversion outcomes. Walk away with an action plan on: 

• Convert qualified opportunities faster—and stop wasting time on the rest 

• Embed your qualification requirements into the experience—not a post-process 

• Scale conversion across 80M+ business decision-makers with a performance-based model

Rethink your acquisition strategy to convert more, waste less, and maximize the value of every opportunity. 

Perfect a next-gen playbook that future-proofs your brand and captures the attention of tomorrow’s most valuable customers. Unveil two powerful frameworks to elevate prompting from creative chaos to strategic advantage:

• Identify your team’s AI maturity level using the 7 Evolutionary Prompt Archetypes—guiding individuals from experimentation to expert prompting.
• Apply the 7 Functional Prompt Archetypes to structure AI prompts that drive tangible go-to-market (GTM) outcomes—planning, messaging, content, compliance, and more.
• Build a scalable prompting system that boosts productivity, amplifies messaging, and delivers measurable GTM performance across your marketing operations.

Whether you’re defining your target audience or optimizing your marketing mix, you’ll walk away with a repeatable system that transforms AI from novelty to necessity.

Discover how a truly effective brand is built far beyond campaigns through the full journey members take across digital and in-person interactions. Identify friction points, strengthen cross-functional alignment, and ensure that every channel reflects the brand experience you intend to deliver. Take away specific solutions to: 

• Ensure every touchpoint—website, applications, service channels, underwriting, and communication of SLAs—supports a cohesive and intuitive brand experience.
• Align marketing, operations, lending, and technology teams around member-experience accountability to reduce friction and improve outcomes.
• Build organizational buy-in by demonstrating how brand experience directly impacts marketing performance and bottom-line results.

Perfect the foundational building blocks that transform marketing from producing campaigns to shaping an experience-driven brand that earns loyalty, trust, and measurable growth.

Review the key solutions and takeaways from the conference. Source a summary of action points to implement in your work.